The strenuous task of maintaining and making friends: Tensions between play and friendship in MMOs

Abstract

This empirically driven study concerns the creation and maintenance of friendships in online gaming. Social interaction and community building are integral to online game- play, yet maintaining and making friends within a gaming context is not without its conflicts. Through analyses of interview data (n=52) combined from two research projects concerning MMO-gaming this study presents three ideal type portraits of gamers. The portraits illustrate different struggles of balancing friendships, a challenging game experience, and everyday-life. Specifically they look at the relationship between social design and social play; everyday-life and contexts of play; and ‘player burnout’, when players leave the game. Results emphasise how friendships and everyday-life constrains affect how we play, our preferences towards play, and who we play with online. The study concludes that maintaining and making friends in an online game can be a strenuous task limited by both a rational game structure and everyday-life.